Netflix Autoplay Previews Can’t Be Disabled on Some Roku Players [Updated]: The new Netflix feature that automatically starts playing a movie without needing to press the Play button is causing frustration for some users. Despite being able to turn off ads, it seems there’s no way of turning off auto-play previews.
Netflix has released a new update for their app that allows users to watch previews of movies and TV shows. However, some Roku players are not working properly with the Netflix app.
Update 02/13: A possible solution has been discovered.
Disabling Netflix autoplay previews does not seem to function on certain Roku devices. There is currently no recognized solution to the problem. Despite the fact that a pattern seems to be emerging.
Netflix stated last week that viewers will no longer be compelled to watch autoplay previews, which appear when a user hovers over a title card. Netflix customers reacted positively to the announcement, despite some users’ dissatisfaction with the teasers.
While Netflix has made deactivating optional (users must opt-out explicitly), the procedure is very straightforward. Subscribers only need to go to the Netflix website and opt out, after which the functionality will be activated across all devices and platforms.
Roku users, on the other hand, have had trouble deactivating the function. Many Roku users noticed that even after opting out, the Netflix software on their Roku devices continued to offer previews almost immediately after Netflix announced the change.
With the scant information available at the time, it was unclear how widespread or even whether the problem existed. For example, a lot of customers discovered that the problem would go away if they restarted their Roku device, logged out and back into the Netflix app, or updated the software. Roku sticks seem to be the only exception to this rule.
Autoplay previews may not be available on Roku sticks just yet.
It seems that Roku sticks do not yet enable deactivating autoplay previews. This Roku community post encapsulates the problem wonderfully, however it’s not the only one, as Streaming Clarity has seen similar concerns on Reddit and Twitter. Essentially, users of a Roku Premiere or Ultra seem to be experiencing the issue, but that finding one of the several remedies resolves the problem – we can also confirm that the Roku Premiere works perfectly after removing autoplay previews.
While there are few exceptions to the trend, with some Ultra users still reporting the issue, the problem seems to impact practically every scenario involving a Roku Streaming Stick+.
Many people have come to the conclusion that this is a Netflix problem rather than a Roku one. A conclusion that may have some weight, given that one comment referred to this Netflix help page, which not only fails to identify Roku devices (in general) as supported, but also notes “we are actively studying this problem” under the “All other devices” option.
While this would seem to indicate that the issue is not limited to Roku streaming sticks, user reports indicate that the Roku Streaming Stick+ has a significant lack of support for stopping autoplay previews.
A possible solution has been discovered.
After almost a week of consumers complaining about the problem, a Roku community member has proposed a potential solution. Some customers have reported that the repair works, albeit they haven’t specified if it works on the Roku Streaming Stick+ or the other afflicted devices.
Roku suggests the following workaround for deactivating Netflix autoplay previews:
- Navigate to the Netflix channel tile, click the * key, and choose ‘Remove channel’ to remove it from the Roku home screen.
- Restart your Roku device by going to Settings>System>System restart on your Roku device.
- Sign in again after re-adding the Netflix channel.
Watch This Video-
The “netflix autoplay not working 2021” is a problem that has been present for a while. Netflix has released an update to fix the issue.
Frequently Asked Questions
Can you turn off autoplay on Netflix app?
A: Im sorry, it appears that Netflix does not have an option for this.
How do I turn off autoplay on Roku?
A: So, on the Roku remote control there is a Home button. If you press that and then press down on the D-pad as well as pressing one of those arrows to change between channels, it will allow you to turn off autoplay for your individual channel or any user accounts videos they have accessed recently.
How do you get to Netflix settings on Roku?
A: To get to your Netflix settings on your Roku, you must access the Home menu. Once in the home menu, select Settings. Then scroll down and click on System/Remote Control. This will bring up a list of options for setting up various functions within the system.
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